Plan B Autobody 1621 US-31W Goodlettsville, TN 37072

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Allstate Insurance Collision Repair
at Plan B Autobody

Allstate Insurance is ranked 5th in Tennessee for the number of auto policies it writes, behind State Farm, Tennessee Farmers Group, Progressive, and Berkshire Hathaway Group. Allstate rates are generally slightly higher than competitors with full coverage averaging $170 a month in Tennessee in 2025. 

One of the most common questions we hear from customers about Allstate is the following: 

Question: “Can I use an independent repair shop if I have Allstate Insurance?” 

Answer: Yes, you have the right to choose the repair shop of your choice—regardless of your insurance provider. That means whether you’re an Allstate policyholder or the at-fault driver in Tennessee is insured by Allstate, you can select Plan B Autobody for your repairs. 

Ask about ALLSTATE Insurance Repairs

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Allstate’s Good Hands® Repair Network

Allstate may recommend its network of preferred or “Pro Series” or Allstate’s Good Hands® Repair Network of 4500 repair facilities, but you are under no obligation to use their suggested shops. In fact, the Allstate website reads that, “Customers are free to choose any repair shop they prefer for their vehicle repairs.” They go on to say, “The Allstate Good Hands® Repair Network is a resource to help customers find quality shops, but it is not a requirement to use it.”  Plan B Autobody is a trusted independent collision center that accepts Allstate Insurance payments and works directly with adjusters to ensure your vehicle is fully and properly repaired. 

Choosing a Collision Repair Shop After an Allstate-Insured Accident 

If you’re filing a claim through Allstate Insurance—whether it’s your policy or another driver’s—you have the freedom to choose where your vehicle is repaired. Allstate adjusters may encourage you to use a Pro Series or approved network shop by highlighting convenience and warranty coverage. 

But here’s what they may not tell you: 

🔧 Plan B Autobody offers a lifetime warranty on all collision repairs related to the covered claim—for as long as you own your vehicle. 

That means you don’t have to sacrifice quality, transparency, or personalized service just to stay in-network. 

3 Drawbacks of Using Allstate’s Preferred Repair Network 

Before deciding on an Allstate-affiliated collision center, consider these important factors: 

    1. Reduced Attention to Supplemental Claims
      Many network shops are incentivized to avoid submitting supplemental claims that raise the repair cost, which can result in undetected or unrepaired damage. 
    2. Cost-Driven Agreements
      These shops operate under pre-negotiated rates with Allstate, often encouraging quicker repairs at the lowest possible cost—even if that means using inferior materials or skipping necessary steps. 
    3. Use of Aftermarket Parts Allstate’s network shops may use non-OEM (aftermarket) parts to save money. These parts often don’t match the quality, fit, or safety of factory originals. 
  • At Plan B Autobody, we prioritize your safety and satisfaction. We use OEM parts whenever possible, follow strict quality standards, and stand behind our work with a lifetime guarantee. We are an I-Car Gold Certified repair shop, recognized for following and exceeding industry body shop repair standards. 

Understanding Supplemental Claims During Collision Repair

It’s common for additional damage to be discovered once a vehicle is disassembled. These issues are addressed through supplemental claims, which cover added repairs at no extra cost to the vehicle owner.

Here’s how we handle it at Plan B Autobody:

  • Our technicians perform a full inspection once repairs begin.
  • We document all newly found damage.
  • We submit supplemental claims directly to Allstate on your behalf.

Some network shops may skip this process or downplay the findings to stay within a fixed budget. We don’t cut corners—we fix your vehicle correctly the first time.

Why Choose an Independent Repair Shop with Allstate Insurance

Choosing an independent shop gives you control, transparency, and a commitment to your vehicle’s long-term safety. Here are the top 6 reasons Allstate customers choose Plan B Autobody:

  1. Craftsmanship Over Volume
    At Plan B, we focus on quality—not quotas. Every repair is approached with the care and precision your vehicle deserves.
  2. Personalized Customer Service
    We take the time to explain the repair process, answer your questions, and keep you updated throughout the job—so you’re never left guessing.
  3. OEM Parts for Better Fit and Safety
    We prioritize Original Equipment Manufacturer (OEM) parts to ensure your vehicle is restored to its factory condition—safer, longer-lasting, and a better fit.
  4. Certified, Expert Technicians
    As an I-CAR Certified Collision Center and Certified Nissan Collision Repair shop, our team uses the latest training and technology to meet and exceed industry standards.
  5. We Work Directly with Allstate on Your Behalf
    If Allstate’s initial estimate is too low or more damage is found, we handle negotiations directly with the adjuster. We also help extend car rental coverage if repairs take longer than expected.
  6. Lifetime Warranty
    Just like Allstate’s Pro Series shops, we offer a lifetime warranty on all covered repairs—but with a higher level of service and attention to detail.

Have a Claim with Allstate? Plan B Autobody Has You Covered.

Don’t feel pressured to choose a shop just because it’s on Allstate’s list. At Plan B Autobody, we work with Allstate every day—and we’re here to make sure your car is repaired right the first time.

Have questions? Call us or stop by for an estimate and see why so many Allstate customers trust Plan B Autobody.

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